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  • Terms & Conditions

    Terms & Conditions

    1. General
      By using the ChaGo online store, you agree to comply with these Terms & Conditions.
    2. Products
      We make every effort to ensure that product descriptions, images, ingredients, prices, and availability are accurate. Product appearance may vary slightly from the images shown online.
    3. Orders
      All orders are subject to product availability and confirmation. ChaGo reserves the right to cancel or modify an order when necessary.
    4. Prices & Payment
      All prices are displayed in Kuwaiti Dinars (KWD), unless otherwise stated. Prices and promotions may change without prior notice.
    5. Food & Beverage Orders
      As our products include food and beverages, orders are prepared specifically for customers. Once an order has been prepared, cancellations, returns, or exchanges may not be possible.
    6. Allergies & Ingredients
      Customers are responsible for reviewing the available product and ingredient information and informing us of any allergies or dietary requirements before placing an order.
    7. Delivery
      Delivery is subject to the availability and policies of the selected delivery service. Customers are responsible for providing accurate delivery details.
    8. Order Accuracy
      Customers are responsible for reviewing their order details before confirming the purchase, including product selection, quantity, and delivery information.
    9. Privacy
      Customer information is handled responsibly and used for purposes related to processing orders, providing services, and communicating with customers.
    10. Changes to Terms
      ChaGo reserves the right to update or modify these Terms & Conditions at any time. Any changes will become effective once published on the online store.